Friendliness and sales skills of the professionals who attend the store. This customer opinion is the best evaluation after a selection process. For this reason, more and more companies decide to give consumers a voice by evaluating their level of satisfaction with the brand and transforming this feedback into a variable salary whose main objective is to motivate workers to get involved in their own professional development.
Beyond the market niche, has such a level of competition that a customer does not hesitate to change establishments if their shopping experience in a place has not been the buy email database desired one. This point is so important that even a store with a catalog of quality products can lose customers if the professionals fail in customer service. Customer service is a very demanding job; any company should keep it in mind at all times.
Workers who perform their duties in this area are also vulnerable to the risk of burnout syndrome, job demotivation or impersonal treatment. However, when the company establishes a variable salary payment system, the professional acquires a new vision of effort, a new philosophy. He understands that effective care has an immediate payoff that directly benefits him. Something decisive, moreover, because any company should be aware of the demanding work involved in customer service work.